Find your answers below

Frequently Asked Questions

Do you take on commissions or custom work?

Not at the moment. As much as I’d love to take on all the projects that come my way, I have too many of my own ideas to bring to life! For those of you that filled out my previous commission intake form, it is on file for if I ever take them on again. In the meantime, you can fill out my "Sharon Should Draw This" form here. I'd love to hear your suggestions!

Do you offer archival quality prints or custom sizes?

I am happy to order archival quality or custom sized prints for you! Please contact me for a quote and allow extra time for your order to be dispatched as I order them from a local printshop.

How does order pick up work?

Pick up is located in Gordon Head, Victoria, BC. I will email you once your order is ready and give you a few different times for when to come. You need to enter a BC shipping address to see this option.

Can you ship to _______? 

I would be happy to figure out your specific shipping cost! I currently only ship in Canada. Please use the “Contact” form below to request a custom shipping quote! Or email me at artbysharonlam@gmail.com. Please include what you’d like to order and your postal code. I need to know the weight and dimensions of your order to estimate the cost of shipping.

How long does it take for orders to be dispatched?

Please allow for 3-5 days for your order to be dispatched to Canada Post.

Why does my shipping cost seem high when I order multiple items?

There is a known glitch in the shipping calculator where the shipping costs for multiple items are sometimes added together incorrectly. However, I will only charge you for the highest shipping cost in your order. For example, if you purchase a 11x14 print ($20 shipping) and a sticker ($7 shipping), the checkout may show a total of $27 for shipping. In reality, the maximum shipping charge will be $20, and I will refund any overages before processing your order. If you have any concerns about shipping costs, feel free to email me at artbysharonlam@gmail.com!

Interested in Specialty Prints?

Here's a custom order where somebody wanted a large version of a bookmark! This design has been blown up, printed, and locally mounted on gorgeous birch wood by the amazing team at The Print lab!

I love these birch-mounted prints because you can touch the artwork without worrying about ruining it—just a quick wipe with a damp cloth, and it’s good as new! I love how the colours came out - they’re so vibrant and make the illustration look like it’s glowing!

Get in touch to chat about custom prints!

Still have a question?

Please leave me a detailed message using the form below. If the form doesn't work, you can email me directly at Artbysharonlam@gmail.com. Please include your name, phone number, and your query.